Frequently Asked Questions
Everything you need to know about your DVS order and gear.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for unworn items in their original packaging. Please ensure all tags are attached to receive a full refund.
Are DVS shoes true to size?
Most of our skate shoes and sneakers run true to size. However, for high-performance padded models, some customers prefer ordering a half-size up for extra room.
Do you offer international shipping?
Yes, we ship DVS products worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.